{"id":36070,"date":"2024-03-31T11:27:42","date_gmt":"2024-03-31T11:27:42","guid":{"rendered":"https:\/\/berlindesignweek.com\/?p=36070"},"modified":"2024-08-14T09:48:35","modified_gmt":"2024-08-14T09:48:35","slug":"kundenzentrierung-messbar-machen-und-gestalten","status":"publish","type":"post","link":"https:\/\/berlindesignweek.com\/en\/kundenzentrierung-messbar-machen-und-gestalten\/","title":{"rendered":"Kundenzentrierung messbar machen und gestalten!"},"content":{"rendered":"<p>As part of the &#8216;Berlin Design Week 2024&#8217;, Miele and the VDID (Verband Deutscher Industrie Designer e.V.) invite you to a lecture and discussion at the Miele Experience Centre &#8216;Unter den Linden&#8217;.<br \/>\nJan-Erik Baars (&#8216;Leading Design&#8217;) will report on his latest work (Customer Centricity Score) and how it is possible to measure the success of a customer-centric approach in the development process.<br \/>\nAndreas Enslin, Vice President Design at Miele, explains why he believes that the role of design in the development of analogue and digital products will change: why (AI) solutions &#8211; and how they can be developed in a customer-centric way.<br \/>\nTwo presentations and a subsequent discussion round with the audience will explain how customer centricity can succeed and how design can play a leading role here if it is given the right conditions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Neue Tools und die Zukunft des Designs in der Entwicklung.<\/p>\n","protected":false},"author":4,"featured_media":35338,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_theme","format":"standard","meta":{"footnotes":""},"categories":[652],"tags":[714,783],"art":[556],"datum":[565],"designfeld":[558,444,450],"land":[],"location":[697],"sprache":[509],"class_list":["post-36070","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-further","tag-2024-en","tag-design-night-2024-en","art-speaker-en","datum-15-05-en","designfeld-industrial-design-en","designfeld-process","designfeld-service-design-en","location-other-places","sprache-de"],"_links":{"self":[{"href":"https:\/\/berlindesignweek.com\/en\/wp-json\/wp\/v2\/posts\/36070","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/berlindesignweek.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/berlindesignweek.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/berlindesignweek.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/berlindesignweek.com\/en\/wp-json\/wp\/v2\/comments?post=36070"}],"version-history":[{"count":0,"href":"https:\/\/berlindesignweek.com\/en\/wp-json\/wp\/v2\/posts\/36070\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/berlindesignweek.com\/en\/wp-json\/wp\/v2\/media\/35338"}],"wp:attachment":[{"href":"https:\/\/berlindesignweek.com\/en\/wp-json\/wp\/v2\/media?parent=36070"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/berlindesignweek.com\/en\/wp-json\/wp\/v2\/categories?post=36070"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/berlindesignweek.com\/en\/wp-json\/wp\/v2\/tags?post=36070"},{"taxonomy":"art","embeddable":true,"href":"https:\/\/berlindesignweek.com\/en\/wp-json\/wp\/v2\/art?post=36070"},{"taxonomy":"datum","embeddable":true,"href":"https:\/\/berlindesignweek.com\/en\/wp-json\/wp\/v2\/datum?post=36070"},{"taxonomy":"designfeld","embeddable":true,"href":"https:\/\/berlindesignweek.com\/en\/wp-json\/wp\/v2\/designfeld?post=36070"},{"taxonomy":"land","embeddable":true,"href":"https:\/\/berlindesignweek.com\/en\/wp-json\/wp\/v2\/land?post=36070"},{"taxonomy":"location","embeddable":true,"href":"https:\/\/berlindesignweek.com\/en\/wp-json\/wp\/v2\/location?post=36070"},{"taxonomy":"sprache","embeddable":true,"href":"https:\/\/berlindesignweek.com\/en\/wp-json\/wp\/v2\/sprache?post=36070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}